Frequently Asked Questions

Everything you need to know about working with us

Our inverters are primarily used in residential PV and commercial & industrial PV energy storage systems. They are also suitable for off-grid storage, backup power, and other applications.

Products are packed in thickened neutral export cartons with foam protection. OEM custom outer box printing with customer logo is supported.

We provide online remote guidance, including equipment commissioning and troubleshooting. For major issues, video support with our engineers can be arranged.

Our PV inverters achieve a maximum conversion efficiency of up to 98.6%, with MPPT tracking efficiency ≥99.9%.

Yes. Complete third-party test reports and certification certificates are available, delivered with the shipment or sent electronically.

We are a source factory integrating R&D, production, and sales. We own inverter production lines and aging test workshops. Factory visits are welcome at any time.

The MOQ for standard models is 50 units, which can be relaxed for first-time cooperation. Sample orders are not subject to MOQ.

Our inverters operate within an ambient temperature range of -25°C to +60°C and feature high-temperature derating protection, suitable for outdoor installation in most regions.

Yes. We can customize output voltage versions including single-phase 110V/220V and three-phase 380V/400V to meet grid requirements in different countries.

30% deposit, with the balance paid before shipment.

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